Are you struggling to keep up with changes on social media? Don’t blink! The internet, and more specifically social media continues to be one of the fastest changing industries in the world today. Here are a few trends that promise to dominate in 2017.
Social messaging sometimes takes a backseat to all the chatter about social networking but the truth is that messaging apps have always been a preferred method of communication among millennials and this year, messaging will find its way into business as brands start to be part of the conversation in these channels.
Cracking Down on Fake News
The 2016 presidential election spotlighted the worst of what was termed “fake news”. As a result, social media networks are taking a stance against the guilty news outlets that regularly circulate bogus information and shutting them out. In 2017, there will be new standards put into place to regulate “news” and its validity.
Live Video Streaming
Unfiltered live video continues to be all the rage. Live streaming video first appeared on Twitter. It was recently launched on Facebook and Instagram is in the wings testing its own live video option. The trend will certainly continue through 2017.
We are all familiar with Snapchat’s filtered lenses which have become common place across generations. Other social media platforms are poised to offer copycat apps that can be applied to photos and live video. With more that 75% of millennials enamored by virtual reality we can expect more on that realm as the year unfolds.
The opportunity to have a conversation with a chatbot in the customer service capacity has become more and more common place on websites today. The tool has brought with it improved customer service reviews for companies which means that we can expect to see more of this technology in the future. It is no doubt easier to have a text conversation with a computer on a social media site than to navigate through an automated phone. We are slowly be trained to function in our future world.